Returns

Whether you’re a makeup maven or a skincare enthusiast, we want your experience with Wright Artistry to be nothing short of beautiful. We take immense pride in the quality of our products and stand behind every bottle, jar, and palette we send out.

Because our products are used for personal care, we have a few guidelines in place to ensure the safety and hygiene of all our customers. Please take a moment to review our policy below.

The Wright Artistry Return Policy

🧴 Skincare & Cosmetics

To maintain the highest hygiene standards, we do not accept returns or exchanges on skincare and cosmetic products. We know finding the perfect match is key! To ensure you’re head-over-heels for your purchase, we highly recommend:

• Browsing our swatches: Take a close look at our digital swatches and descriptions.

• Comparing shades: If you're unsure, feel free to reach out for advice before purchasing to ensure you’re getting the right shade for your skin tone.

🗓️ Services

Planning your glam session? Please note that all services booked through our website are non-refundable. We dedicate specific time slots to our clients, and this policy allows us to maintain a consistent schedule for everyone.

When Life Happens (Exceptions)

We strive for perfection, but we know "unforeseen circumstances" can happen. We are here to help if you experience any of the following:

• Damaged or Broken Items: If your parcel arrives looking a little worse for wear.

• Rare Allergic Reactions: While we use high-quality ingredients, everyone's skin is unique.

• Cancellations: Under specific, urgent conditions.

What to do:

If you encounter any of these issues, please contact us within 24 hours of receiving your order or the incident. This allows us to jump into action and provide a reasonable solution quickly.

💳 Refunds & Store Credit

Please note that we do not offer money-back refunds. In the event that a solution is required for the circumstances listed above, your refund will be issued in the form of Store Credit. This credit never expires and can be used toward any future Wright Artistry product or service.

A Quick Reminder: Communication is key! Always reach out within that 24-hour window so we can make things right.